We want you to be satisfied with your purchase of beats from Felproducer. Please review our refund policy below:
1. Refund Eligibility
Refunds will only be issued under the following circumstances:
- The beat purchased is defective or unusable.
- The incorrect beat was delivered.
- Duplicate orders made in error.
Refunds will not be issued for the following reasons:
- Change of mind or dissatisfaction with the beat.
- Failure to read and understand the licensing terms.
2. Refund Process
- Refund requests must be submitted within 14 days of the purchase date. You must provide details about the issue.
- We may request additional information or evidence to validate your refund request (e.g., screenshots or audio recordings).
- Refunds are issued at our discretion after a thorough review of your request.
3. Refund Method
Approved refunds will be processed using the same payment method used for the original purchase.
4. Non-Refundable Items
- Customized beats or beats produced to your specifications.
- Purchases of exclusive rights after the license agreement has been signed.
5. License Termination
If a refund is issued, your license to use the beat will be terminated, and you must stop using it immediately.
6. Contact Us
For refund requests, contact us at andres89my@gmail.com.
